Stay protected by being connected.
We’re looking out for you!
If there’s suspicious activity on your account or important news to share, we need to be able to reach you so we can help. All it takes is a few minutes to verify your contact information, and there are three easy ways to do it.
- Visit your local banking office.
- Call the Customer Care Center at 419-525-8700.
- Start a live web chat.
Want additional notifications?
You can get a text or email when your balance gets low, when a large transaction goes through, and even when your password changes or is locked out. Set up the alerts that matter to you through our mobile app and online banking services and gain the confidence that comes from knowing you’re connected to your accounts.
Do you have a Richland Bank credit card?
We have alerts for those too! Call 800-558-3424 to opt-in to receive text alerts*.
*Standard messaging and data rates may apply. Check with your mobile or internet provider for details and rates.